Where can I get help if I feel I have a gambling problem?

First, contact 90jali's 24/7 live chat — we can activate self-exclusion or a time-out immediately. You can also email support@90jali.cam. Talk to a trusted family member and, if needed, seek help from a mental health professional.

For ages 21 and above

Responsible Gaming
Commitment — 90jali

90jali believes that betting should be a source of enjoyment, not a source of problems. We are committed to helping you play safely, mindfully and responsibly.

21+

This platform is only for
people aged 21 and above.

What is Responsible Gaming?

Responsible Gaming means enjoying betting or casino games in a conscious, controlled way and purely for entertainment. At 90jali, we believe every player should set their own financial limits, take breaks when needed and treat gambling as one part of entertainment — not as a source of income.

Our platform has multiple protection tools to help you stay in control of your play. From setting deposit limits to full self-exclusion, 90jali is always by your side.

Remember: there is no guarantee of winning in betting. Every game result depends entirely on chance. Only bet money you can afford to lose — and never bet with borrowed money.

Our Protection Tools

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set, it can only be increased after a specific waiting period — reducing it takes effect immediately. This is the most effective way to manage your budget.

Time-Out Break

If you feel you need a break, you can set a time-out from 24 hours up to 30 days. During this period your account will be completely inactive and no betting or deposits will be possible.

Self-Exclusion

Self-exclusion is an option for a longer break — you can close your account for 6 months, 1 year or permanently. Once you self-exclude, access will not be restored until the exclusion period ends.

Age Verification

90jali is only for people aged 21 and above. We verify age when an account is created and may request additional verification documents in any suspicious case. Gambling by minors is strictly prohibited.

Betting History and Review

You can view your full betting history, win and loss records, and deposit and withdrawal details at any time. Understanding your own patterns makes it easier to make responsible decisions.

24/7 Support

Our Bangla-speaking support team is available via live chat seven days a week, twenty-four hours a day. If you have any concerns about gambling or want to activate a protection tool, contact us for immediate help.

Signs of Problem Gambling

When gambling shifts from entertainment to addiction, certain signs may appear. If any of the following applies to you or someone you know, seek help now.

Responsible gaming is not just about protecting yourself — protecting your family and loved ones is part of it too. 90jali always wishes you well.

Feeling a repeated urge to bet more in order to recover money you have lost.
Using the family's emergency funds or savings for betting.
Lying to family about how much you gamble or how much time you spend on it.
Wanting to stop or reduce betting but being unable to do so.
Gambling having a negative effect on your work, studies or personal relationships.
Betting with borrowed money or in debt.
Turning to gambling to escape stress, loneliness or depression.

Ask Yourself

Answer the questions below honestly. If your answer to more than one is "yes", use the responsible gaming tools or contact support.

01 Have I spent more than my set budget?

02 Have I bet more in an attempt to win back money I lost?

03 Is betting disrupting my sleep or daily life?

04 Am I hiding my gambling from family or friends?

05 Do I want to stop playing but find I cannot?

06 Is gambling having a negative effect on my mental health?

If the answer to one or more questions is "yes", contact our live chat today or start using the protection tools below.

How to Use Protection Tools

You can activate safety settings in just a few steps by logging in to your 90jali account.

Log in

Open Settings

Go to the "Responsible Gaming" section under "Account Settings".

Choose a Tool

Choose what you need — a deposit limit, time-out or self-exclusion.

Confirm

Confirm your chosen setting — it will take effect immediately.

If you have trouble setting it up yourself, contact our 24/7 live chat support — we will help you right away.

Core Principles of Safe Betting

Following a few simple responsible gaming guidelines at 90jali makes betting much more enjoyable and safe.

Only bet money you can afford to lose.
Set your budget before you start betting and stick to it.
See gambling as entertainment, not as a source of income.
Take regular breaks — do not play for hours on end without stopping.
Do not bet while drinking or under mental stress.
Keep minors away from your account.
If you feel there is a problem, seek help right away — do not wait.

Contact us if you need help

Our Bangla-speaking support team is available via live chat seven days a week, twenty-four hours a day.

You can also reach us by email:

[email protected]

Any responsible gaming request — deposit limit, time-out or self-exclusion — can be actioned immediately by our support team.

Financial Limits and Control

Minimum Deposit

৳100

Via bKash, Nagad, Rocket and Upay. For responsible gaming, build the habit of making smaller deposits from the start.

Minimum Withdrawal

৳500

Winnings arrive within 5-30 minutes. Withdraw your winnings promptly — letting them accumulate increases the temptation to bet again.

Withdrawal Time

5-30 min.

90jali ensures fast payment processing. You will receive fast service through all methods — bKash, Nagad, Rocket and Upay.

Responsible Gaming Questions and Answers

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately, but increasing it requires a set waiting period. Contact live chat for help.

No, self-exclusion can be permanent or for a set period — you can choose 6 months, 1 year or permanent. Your account cannot be accessed until the chosen period ends. For permanent exclusions, the process is reviewed if you get in touch again later.

Yes, your account balance remains completely safe during a time-out or self-exclusion. Once the time-out ends and you regain access, you can withdraw as normal.

No. 90jali is only for people aged 21 and above. Age is verified during registration and a national identity card or other identity document may be requested in any suspicious case. Protecting minors from betting is one of our top priorities.

First, contact 90jali's 24/7 live chat — we can activate self-exclusion or a time-out immediately. You can also email [email protected]. Talk to a trusted family member and, if needed, seek help from a mental health professional.

Age verification and the 21+ rule are mandatory — they apply to everyone. Deposit limits, time-out and self-exclusion are optional protection tools that you can use at your own discretion. However, once self-exclusion is activated, it cannot be lifted before the set period ends.

Enjoy 90jali Safely

Bet responsibly — enjoy cricket, slots, live casino and everything else safely.

Explore Cricket Betting Explore Slots 90jali Casino Read FAQ

For ages 21 and above. Play responsibly.

Responsible Gaming Commitment — 90jali